Corporate Social Responsibility (CSR) is a concept that can mean different things, to different people. It’s also known as corporate citizenship, responsible business, corporate sustainability, just to name a few. However, at its essence, what CSR aims to do is represent a company’s sense of social responsibility for its corporate actions.
Internal communications is fundamental to any organisation’s success. Being open and transparent about issues such as organisational changes, special projects, business achievements and challenges, as well as daily operations, are essential. Openness and transparency keep staff informed and motivated and assists them to do their jobs properly.
It is fantastic how our point-of-view changes based on our vantage point. When I worked in corporate, I thought consultants had it easy, no clock to punch and can send an invoice for all work done. I was usually looking at the perceived benefit the individual was gaining versus what they brought to the table, a wealth of experience and an outsider’s view at the fraction of the cost of another employee.
Where do you spend most of your time? Who suffers when you leave home early to get to work on time? Who is left out when you have to travel for work? Who ends up waiting because you are late as a result of work? For all of these questions, the answer is either work or family.
Ongoing strategic internal communications and positive employee relationships are crucial to achieving any organisation’s mission and vision.
As a public relations practitioner who lives in Barbados, a country in which tourism is its primary industry, I am often questioned by my international colleagues at conferences about my tourism industry clients. By this, they predominantly mean hotels. Up to the time of my writing this blog we at PRMR Inc. have not had one hotel as a client and the reason for this became quite clear this week when I approached a senior executive from a West Coast Hotel about offering his company our services, his immediate response to me was that his company does not really do any marketing and public relations on the island since it targets overseas tourists to fill the hotel. My immediate response was what about your staff? He was dumbstruck.
