Companies in Barbados and the rest of the Caribbean are known for not communicating problems to customers. Because the competition, especially in areas such as banking and utilities, is nonexistent or limited rather than multiple choice, companies sometimes decide not to report problems to customers, hoping that there will not be too many complaints or that the complaints will not reach the mass media.
PRMR Inc. Blogs
Organizations should strive to have a culture that embraces change. This is important so that when change comes, as it always does, employees would not sabotage the organization because they already operate in a culture that is dynamic. In situations like mergers and acquisitions for example, managers can be sure that employees would be less resistant and would make a smooth transition into new cultures and territories if the culture already promotes development.